Policies

A gift to Adim USA, Inc. is voluntary. We do not give goods or services in return.

If you need a refund, email Adimusainc@gmail.com with the name on the gift, the amount, and the date. Please write within 30 days of the gift. We review each request and reply. If a gift is refunded, it goes back to the original payment method through Donorbox.

If something looks wrong with a charge, contact us at that same address before opening a dispute with your card company. We will work with you to resolve it.

A monthly gift can be canceled at any time.

Use the link in your Donorbox receipt, or email Adimusainc@gmail.com and include the email address you used to give. Cancellation stops future gifts. It does not refund a gift already made. To ask for a refund, use the refund policy above.

This website does not ask you to create an account, and we do not sell personal information.

If you email us, we use that message to reply and to keep a record of the conversation.

Donations are processed by Donorbox and its payment processor, Stripe. They receive what is needed to complete the gift and send a receipt. We receive your name, email, the amount, and the date so we can record the gift. We do not receive your full card number.

We share that information with Donorbox and Stripe to process the gift, and when the law requires it. We do not share it for advertising.

Questions about this policy can be sent to Adimusainc@gmail.com. Adim USA, Inc. is a 501(c)(3) nonprofit. EIN 04-3781578.